Page 33 - Simurgh Global Solutions

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 equipment (radios, PTI, flashlights, etc.);
 personal protective equipment;
 trainings.

Quality standards and method of operation

• Method of operation

Our operation methods rest on the principle of transparency towards our clients. We therefore aim to
develop direct relationships based on confidence and communication for the entire period of service.

WE WILL MAKE SURE TO:

 consider your requests and respond without delay ;
 advise you on your choice of service ;
 send you an offer in writing in line with your needs ;
 provide cost specifications and relevant contracts ;
 set up a workbook for each site to include all administrative documents necessary
concerning the experts and the company ;
 use all necessary methods and skills to provide the service required ;

CARRY OUT SERVICE CONTROLS TO ENSURE COMPLIANCE WITH QUALITY STANDARDS.

Quality standards and method of operation

• Periodic meetings

Periodic meetings are the time to wrap up the preceding period and look towards forthcoming
developments. They also allow the time to analyse any malfunctions or mistakes and work towards
appropriate improvements.

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1 MONTHLY QUALITY REUNIONS BY SIMURGH GLOBAL SOLUTIONS LEADERS AND
CLIENT MANAGEMENT.

© Simurgh Global Solutions 2024